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A two Z Windows & Doors Calgary Window FAQs

What happens during an estimate visit?

We’ll visit your home at the most convenient time for you, and when we arrive, the experts from A two Z Windows & Doors Calgary will discuss your replacement goals, options, steps required and answer any worries you have about installations, budget and maintenance. Most estimate visits last about an hour. If you can’t make the appointed time, just call us at 403-257-DOOR (3667) and we’ll gladly reschedule.

My budget is limited at this time. Do I have to get all my windows replaced at once?

Your A two Z Windows & Doors investment is dependent on your budget, always. Whether you want to order a full home replacement, or plan on installing a single or a few windows at a time, we will make sure you feel comfortable with your decision, and we’ll be with you every step of the way. Talk to us and we’ll deliver results that give you confidence and trust in our team.

Can I see the windows before I buy?

We are so pleased to offer a showroom filled with lots of styles and sizes to choose from. You’ll be able to test sliding doors and windows and view choices for colours and glass finishes, such as Solarban 60, which helps keep your heating and cooling bills in check. Our showroom is located at 148 – 5050 106 Avenue SE, just off Barlow Trail and is open from 8:00 am to 4:00 pm, Monday to Friday. Closed holidays and weekends. Please call 403-257-DOOR (3667) for an appointment.

 

Can windows be installed even in winter?

A two Z Windows & Doors can install windows during cold conditions, however, we hold off replacing windows at temperatures below XX Degrees Celsius as well as during inclement weather all year round.

Where do you install windows--inside or outside?

It depends. Some windows at a lower level or main floor are usually installed on the outside using safety ladders and equipment for our team. Other times, we may have to install a window inside your space. We will make sure you receive enough notice and information on how to prepare for your installation and what is required before we begin. As always, you can call us any time at 403-257-DOOR (3667) if you have any questions or concerns.

Can I paint over my new vinyl or wood windows?

The beauty of vinyl windows is that they do not chip, peel or rust. They hold their colour and will always appear fresh and new, so it is not recommended to paint any area. Wood windows, however, can be painted, but will require special considerations in preparing to paint. Consult with our expert team at A two Z Windows & Doors Calgary and we’ll help you with the best advice to give your windows a fresh look.

How long does it take for windows to arrive after ordering?

It can take about four to eight weeks for your windows to arrive, especially if there are special custom designs ordered. We will keep you posted on the arrival and coordinate the right installation date that works for you.

How much time to I arrange for installation day?

Depending on how many windows are being installed, it could take about one or two days. There are several things to consider. We need to remove old windows, prepare the space to install each new window, fit and secure each item, and finish the trim, test the windows, then clean up after the job is done. We have provided a guide on what to expect and what to prepare for in our informational blog.

Will I have to change my blinds or curtains with a new window?

Not necessarily. If your new windows are a simple replacement of the same size, then you should be able to use your curtain or blinds hardware. However, there are times when a new window is larger or smaller than the space replaced. We will consult with you beforehand so that you know what to expect, what you can keep and what you need to eventually replace. We can also consult on the best way to attach hardware above and around your new window.

What do I do if the window isn't working properly?

The first thing you need to do is give us a call. Our installation and labour are guaranteed for up to 10 years, and the mechanical systems of windows are covered in warranties that last from 10 years to lifetime. Rest easy, we’ll take care of it. Call us at 403-257-DOOR (3667).

I have a security system that has sensors on the windows. What do I do after install?

It’s a good idea to have a discussion with your security service provider and installer before¬† your new window installation. They will have to make a trip to your home to de-activate and remove any wiring or sensors connected to your old windows. You can make arrangements with them to re-install the wire system into your new windows. If they have any questions, they can give us a call directly at 403-257-DOOR (3667) and we’ll provide technical specs and measurements so they are prepared.

There are a lot of terms involved in window installation. Do you have a list I can review?

JELD-WEN Canada has a website chock full of information, including a helpful glossary here.

You can also view a variety of videos courtesy of JELDWEN.

And…you can even read about the anatomy of a window on the JELD-WEN site.

If you have more questions, please ask and we’ll give you all the details so you feel confident when you are talking with the experts at A two Z Windows & Doors Calgary. Call us at 403-257-DOOR (3667) anytime or email us at info@atwozwindows.ca.

So I'm ready to get started measuring for my windows. How do I begin?

Glad you asked! We’ve got a blog dedicated to proper measurement, courtesy of our team at A two Z Windows & Doors and JELD-WEN Canada.

Read it here and if you are needing extra help, give us a call at 403-257-DOOR (3667). We’ll walk you through it, plus we’ll confirm your measurements during our pre-installation inspection.

Get a free quote from A two Z today.

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